While traveling my car had a recall that needed to be done. Being 2,000 miles away from home, I was hesitant of getting my car worked on out in the middle of nowhere, Crawfordsville Indiana. I made an appointment and had to wait sometime for the pieces to be delivered. They reassured me that it would be free seeing that it was for my recall. I had actually purchased a battery; thinking that is why my car was stalling at first. The woman (Parts receptionist) who I spoke with on the phone on several occasions was very friendly and nice. She always had a pleasant voice and answered with a smile. I parked my car overnight seeing that I had an early Monday morning appointment. The drive out there was very smooth and easy even though it is about 40 miles from Indianapolis. They had a convenient drop box on the parts door. The receptionist had warn me that it could take 4 to 6 hours before my vehicle would be done. With it taking a little bit longer (seeing that they volunteered to put my old battery back in my vehicle that I preferred anyway) I was now without a way of getting up there to pick up my Fiat before closing time. They actually bought me my car back with installing my battery, free of charge, during extreme Rush hour traffic and to top it off I believe they even put a gallon of gas in my vehicle. Seeing that I was getting work done to the fuel line I did not fill up my tank before dropping it off to get serviced. When the mechanic dropped off my vehicle he would not accept a tip, he just told me they are all ole country guys, out in the middle of nowhere that love working on cars lol. Well to my country guys, it has been a month and my Fiat is still running better than ever! I appreciate your professionalism, and the quality of work that you put into my vehicle. Have a wonderful year. If anybody is wondering where to go to get your vehicle serviced; this dealership did an excellent job! Thank you

Dropped off van that was purchased from York Chrysler for fiat corporation of America recall on 2019 Promaster on April 11 2024 week later with no communication what so ever began calling to find out where’s my truck I make my lively hood out of. Said wasn’t finished yet after repeated calls fell on death ears so drove down to dealership just to get ignored by service staff finally John Hughes being a smart choose to tell me you would think a business van would take priority . Which was funny because saleman talked up they even had guys work on them on the weekend. Of course after driving down there still no truck . After 2 more days of wait costing me dollars was told there technician by there incompetence bored holes in the case and a vechile I drove in there was not driving out they choose to close the casein the recall and are trying to get a new transmission which of course still waiting with no eta . That was April 11 2024 today is July 28 2024 so my 40000.00 vechile is on there lot unfitted for my trade there truck they lined me is basically stripped with no safe tank hold downs by department transportation regulations . Very poor customer service after sale buyer beware